AI-Assist: A Receptionist for your Website.
Transform Web Traffic into Happy Clients with AI-Powered People.
Optimise Web Traffic & Revolutionise Client Interactions with AI-Assist Live Chat.
Seamlessly integrate our AI-Human integrated chat solution into your website and business management software, backed by industry trained receptionists who communicate with your website visitors in real-time.
Connect with prospective clients in real-time, answering their queries on the spot to help drive revenue.
Reduce in-house phone calls and administration burden, providing more time to focus on face to face client care.
Keep your current clients up-to date with new offerings and services.
Why Choose AI-Assist
AI-Human integrated solutions is rapidly becoming a critical form of client engagement. It has demonstrated its ability to boost sales and revenue, offer swift support, and guarantee outstanding client experiences. Based on the endless research, AI represents the future of business.
Our AI-Assist specialists have industry-specific administration experience.
Your dedicated AI-Assist team ensures immediate response times.
There to assist your web visitors outside of business hours.
We tailor the service to ensure brand consistency and tone.
We manage all aspects of recruiting and overseeing your AI-Assist team.
70% of Gen-Z and millennials (11 to 42 years of age) prefer communicating over digital channels. (Source: Webex)
81% of Australian consumers want more real person interaction vs automated interaction (bots). (PwC 'Future of Customer Experience Survey')
On average, website visitors who chat are 82% more likely to convert to customers. (Source: Intercom data)
Live chat is currently leading in customer satisfaction at 73%. This is followed by email communication, with 51% satisfaction, and phone support, with 44%. (Source: Invesp)
Rest easy knowing that our platform ensures client privacy and data security.
Your AI-Assist team is set up with government-approved remote desktops.
We have secure MFA, firewall, antivirus, IDS/IPS solutions in place to ensure your sensitive data is protected at all times.
Our security best practices and workstation hardening helps to provide a highly secure system.
According to a Harvard Business report, Live Chat leads to a 25% to 95% increase in organisational revenue
*Source: Magellan Solutions
Subscription Plans & Pricing
We offer flexible pricing options to cater to your business’s chat volume needs and requirements. Whether you're a small business or a large enterprise, our Chat service has a solution for you. Choose the plan that aligns with your patient communication requirements and take your organisation to the next level!
Premium
Custom Trained & Integrated
Our best value Premium option offers a comprehensive client communication experience. Your AI-Assist team will integrate with your business’s management software to streamline appointment scheduling, answer enquiries, and help convert visitors into new clients.
All Features from the Basic Plan Plus
Up to 100 Chats/Month
AU$9.50/Extra Chat
Advanced Customisation Options
System and Software Integrations
Trained in Processes & Software.
Premium +
Fully Tailored
For businesses seeking the ultimate in client communication, our Premium+ offers everything you need and more. We collaborate with your organisation to develop your ideal Live Chat solution.
Basic and Premium Plan Features
Qualified Specialists
Chat Volumes Customised to your Needs
Customised Staffed Days and Hours
Priority Support.
Basic
FAQ-based, Non-Trained
Our Basic option is designed to help businesses get started with efficient client communication. Your AI-Assist team will provide your website visitors with immediate responses to general enquiries, take the details for any appointment requests and help to convert any new prospective clients.
Industry-specific experience
Up to 100 Chats/Month
AU$7.50/Extra Chat
AI Chat Software & Integration
FAQ Based Support
Basic Template and Customisation Options
Dedicated Client Support Manager
Live Chat Integration for One Website
12hrs/6 days per week.
Our AI-Assist specialists have a wealth of experience in various industries. Don't let poorly managed live chat drive away your website visitors.